Privacy Policy
Last Updated: [August 26, 2025]
1. Introduction
Henan Trelfey Biological Technology Co., LTD (“we,” “us,” or “Company”) operates the website https://www.fertilizertrelfey.com/ (the “Site”). We are committed to protecting your privacy and ensuring the security of your personal information.
Policy Purpose
This Privacy Policy explains how we:
- Collect, use, and disclose your information
- Safeguard data when you visit our Site
- Handle communications via email or WhatsApp
2. Information We Collect
We may collect personal information that you voluntarily provide to us and non-personal information automatically collected when you visit our Site.
a) Information You Voluntarily Provide:
Contact Information: Name, company name, email address, phone number, country/region.
Communication Data: Contents of your messages, inquiries, or requests when you contact us via our contact form, email (allen03@trelfey.com), or WhatsApp (+86 17335739729).
Business Information: Information about your agricultural needs, crop types, and inquiries about our fertilizer products.
b) Information Collected Automatically:
Usage Data: When you visit our Site, our servers automatically record information such as your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and dates/times of access.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like web beacons) to analyze trends, administer the website, track users’ movements around the site, and gather demographic information. You can control the use of cookies at your browser level.
3. How We Use Your Information
We use the information we collect for the following purposes:
To respond to your inquiries, provide customer support, and process your requests for product information.
To send you technical information, quotes, and documentation about our fertilizers.
To manage our relationship with you as a customer or potential business partner.
To analyze and improve the content and functionality of our Site to better serve our customers.
To send administrative information, such as updates to our policies.
For internal purposes such as data analysis and research to develop new products and services.
4. Legal Basis for Processing (For EEA Users)
If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the context in which we collect it. We typically rely on the following bases:
Performance of a Contract: To fulfill a business relationship or potential contract with you.
Legitimate Interests: Our legitimate business interests in operating our Site, communicating with you, and providing our services, provided these interests are not overridden by your rights.
Your Consent: Where you have given us explicit consent to process your information for a specific purpose (e.g., marketing communications). You can withdraw your consent at any time.
5. How We Share Your Information
We value your trust and do not sell, trade, or rent your personal information to third parties for their marketing purposes. We may share information with:
Service Providers: Trusted third-party vendors who perform services on our behalf, such as web hosting, data analysis, email delivery, and customer service. These parties are only provided with the information necessary to perform their functions and are obligated to keep it confidential.
Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred.
6. International Data Transfers
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
7. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
Access: The right to request copies of your personal data.
Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Erasure: The right to request that we erase your personal data, under certain conditions.
Restrict Processing: The right to request that we restrict the processing of your personal data, under certain conditions.
Object to Processing: The right to object to our processing of your personal data, under certain conditions.
Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us at allen03@trelfey.com. We will respond to your request within a reasonable timeframe.
8. Data Security
We implement appropriate technical and organizational security measures designed to protect the security of your personal information. However, please remember that no method of transmission over the Internet or electronic storage is 100% secure.
9. Cookies
Our Site uses “cookies” to enhance user experience. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.
10. Links to Other Websites
Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site.
We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites.
11. Children’s Privacy
Our Site is not intended for children under the age of 18. We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Company: Henan Trelfey Biological Technology Co., LTD
Email: allen03@trelfey.com
WhatsApp: +86 17335739729
If you have any questions that need to be answered, you can always find us through the chat icon in the lower right corner of the page or directly enter Trelfey’s store to view the products.
Of course, you can also check out our other social media such as Linkedin to learn more about us.